The second-hand marketplace Shoppers Share Anger Regarding Size Modifications

Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.

The popular resale platform has revised its sizing categories for women's and children's garments without notifying all users about the change.

Social Media Backlash

Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.

Vinted explained the updated approach better aligns with comparable marketplaces.

It has advised users to check their listings and manually change the size if necessary, which has left users frustrated.

Measurement Approach Changes

Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.

Shopper Experiences

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Required Changes

A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.

Service Background

The app has more than 100 million users, including 18 million in the UK.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This isn't the first time where an unanticipated change within the service has received backlash: previously, Vinted reversed a change to its shipping options following member complaints.

Susan Ramos
Susan Ramos

Elara Voss is a Ruby developer and film critic who merges code with cinema in her blog.